Each client workspace runs under the client's own logo, colors and portal domain. On the Business plan white-label is included, so there's no "Powered by" badge anywhere; on Growth you can remove the badge with a $49/mo add-on.

Create a workspace, apply the client's branding and portal domain, connect their channels and point the AI at their docs — most client desks go live the same day. If the client is on Zendesk, Freshdesk or Intercom, the built-in migration moves their help center, tickets and macros for you.

Each workspace is isolated: the client's conversations, help center and customer records live in their own workspace, separate from every other brand you run. You decide which teammates can access which workspace; advanced data retention and export on the Business plan covers hand-over if a client ever moves on.

By workspaces, not seats: Startup includes 1 brand, Growth up to 5 and Business up to 10, with extra brands at $29/mo on Growth and Business. Teammates are unlimited on every plan, and all workspaces share your plan's AI quota. Running a bigger client portfolio? Book a demo and talk to us.

A question the agent resolves end to end. Copilot actions bill against the same pool, one for one. Startup ships without Copilot, so there the pool goes entirely to customer-facing replies.

Neither shows up as a line item: teammates are unlimited, and the monthly fee already covers your AI allowance. Outgrow it, and $49 buys another 1,000 requests — the invoice never surprises you.

The app warns you well before the ceiling. At that point, either buy a top-up on the spot or ride out the month — nothing breaks for customers; threads simply route to your people until the counter resets.

Everything stacks from the billing page: $49 per extra 1,000 AI requests, $39 per extra 10,000 outbound messages, $29/mo per additional brand. Pile on what this quarter needs and shed it next quarter.

Inbound-triggered replies inside Meta's 24-hour window cost nothing. Conversations you open yourself carry Meta's own tariff, passed through at cost — we add zero margin of our own.

Plug in channels, feed it your articles, and answers start flowing — most partners are live within a day, engineers not required. Bringing Zendesk data? The built-in migration carries it over.

Sure. Moving up bills the difference immediately, prorated. Moving down waits for the next cycle, so nothing you've already paid for gets cut short.

Pick a plan and carry on — either way your workspaces and settings sit safe for 30 days.